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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christopher Collins

Christopher Collins

August 19, 2024

5  out of  5
rating by Christopher Collins
"Keaton did an awesome job of providing information, being responsive, and making the process easy."
We responded:
"Keaton, thank you for your positive feedback! I'm glad Keaton could provide you with the information you needed and make the process easy. We appreciate your support and are here for any future needs you may have. - Dan Demory - State Farm Insurance Agent, Kansas City, MO"
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Brennah Hughes

August 13, 2024

5  out of  5
rating by Brennah Hughes
"Keaton is wonderful to work with! He is very responsive and I truly felt that he cared about my wants and needs! He also took the time to explain any questions I had, I would highly recommend talking with Keaton for all your insurance needs."
We responded:
"Hey Brennah, Thanks a lot for your awesome review! I'm really glad to hear that Keaton was able to help you out and make sure all your questions were answered. It's great to know you felt cared for and that he was responsive to your needs. We appreciate your recommendation and are always here if you need anything else! - Dan Demory - State Farm Insurance Agent, Kansas City, MO"
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Emily Chaffin

July 25, 2024

5  out of  5
rating by Emily Chaffin
"I am no where near KC but found this office with a google search and I am so glad I did. The ladies that work the office are amazing. I wish I could remember 2 of their names specifically who have gone out of their way multiple times to make sure I was taken care of. These are genuine people who truly care about you and your family. I’m glad to support this business."
We responded:
"Hey Emily! Thanks so much for your wonderful review! I'm really glad you found us, even from afar. It's fantastic to hear that our team made such a positive impact on you and your family. We truly care about our customers and it's great to know that it shows. If you ever need anything else, don't hesitate to reach out. Thanks for your support! - Dan Demory - State Farm Insurance Agent, Kansas City, MO"
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Sarah Riley

July 22, 2024

5  out of  5
rating by Sarah Riley
"Charlie was very helpful in adding renters insurance for our child heading off to college."
We responded:
"Hi Sarah! I'm so happy Charlie could assist with adding renters insurance for your child heading off to college! We’re always here to help with any future needs. Thanks for the great review! - Dan Demory - State Farm Insurance Agent, Kansas City, MO"
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Sharath Reddy

July 19, 2024

5  out of  5
rating by Sharath Reddy
"Great service by Charlee Samuelson!! Really appreciate it."
We responded:
"Hey Sharath, thanks a lot for the awesome review! We're so happy Charlee provided you with great service! If you need anything else, we're here for you! - Dan Demory - State Farm Insurance Agent, Kansas City, MO"
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D Harris

July 16, 2024

5  out of  5
rating by D Harris
"Switched this past year. I’ve been really happy with the communication and easy access to asking questions of the State Farm staff at Platte City. Thanks Jake at State Farm Platte City."
We responded:
"Hey, D Harris! Thank you for sharing that Jake has provided you with excellent communication and support throughout the last year. We are here for you whenever you have questions or need assistance. Thank you for choosing our State Farm office! - Dan Demory, State Farm Insurance Agent, Kansas City, MO"
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Gavin Poulton

July 15, 2024

5  out of  5
rating by Gavin Poulton
"Great office to work with. They respond to my needs quickly."
We responded:
"Thank you for the positive feedback, Gavin! We are glad to hear that our office is quick to respond to your needs. We appreciate your kind words. Dan Demory - State Farm Insurance Agent, Kansas City, MO"
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A F

July 9, 2024

5  out of  5
rating by A F
"Everyone in the Branch Street office is great, but Charlee Samuelson has gone above and beyond for me twice in the last few months with some challenges with our account online. She is friendly, professional, and her communication is stellar. Thanks to Charlee, Dan, and everyone at the Platte City site."
We responded:
"Thank you for recognizing Charlee's exceptional service! I'm glad she was able to assist you with your account challenges. We are grateful for your kind words and are here to help with any future insurance needs. - Dan Demory - State Farm Insurance Agent, Kansas City, MO"
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Jennifer Brenneman

June 25, 2024

3  out of  5
rating by Jennifer Brenneman
"Update: Reducing my rating after a solicitation call from an agent trying to sell me more insurance. I had to politely express my disinterest twice as he did one declination was not enough to end the call. I do not remember his name. Keaton is helpful. And not in a pandering salesperson kind of way; in an actual fellow human being kind of way."
We responded:
"Thanks for the kind words, Jennifer! We’re happy to hear Keaton was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Sandy McCrea

March 31, 2024

5  out of  5
rating by Sandy McCrea
"informative, helpful and willing to review different options"
We responded:
"Thank you, Sandy, for your positive feedback! I'm delighted to hear that you found our office informative, helpful, and willing to review different options. We're here to assist you with any insurance needs or questions you may have in the future. Dan Demory - State Farm Insurance Agent, Kansas City, MO"
Profile photo of Jon Wyly

Jon Wyly

December 15, 2023

5  out of  5
rating by Jon Wyly
"I have insured my home and cars with State Farm for over 40 years and they have always treated me well. Imagine my surprise when as I approach 65 years old, that State Fram offer Medicare "medigap" supplements as well! Keaton has been very helpful answering all my Medicare questions, and has helped alleviate the stress of researching for this next stage in my life."
We responded:
"Jon, we are grateful for your kind words and thrilled to hear about your positive experience with Keaton. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Keaton exceeded your expectations."
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David Malott

December 8, 2023

5  out of  5
rating by David Malott
"So many companies make you feel like a number. Dan makes you feel like family and goes above and beyond"
We responded:
"Thank you, David, for the kind words! We truly care about our customers and want to make sure they are satisfied in every aspect."
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Christopher Johnson

November 1, 2023

5  out of  5
rating by Christopher Johnson
"Keaton did a thorough job explaining each and every step. He patiently explained all the differences in coverage, and did so with no pressure. A great communicator"
We responded:
"Christopher, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Keaton cares a lot about our customers."
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Veronica ei

October 25, 2023

5  out of  5
rating by Veronica ei
"Keaton Johnson helped me with my auto and renters insurance. Great customer service, very professional and saved me several hundreds of dollars in premiums. I usually put off shopping around for auto insurance because its such a headache but Keaton made the process so quick and painless. Would definitely recommend!"
We responded:
"Veronica, thank you! We love seeing reviews like this. Keaton always puts our customers first and we are glad they were able to assist you with your auto and renters insurance needs. Feel free to contact us anytime."
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Meg Boster

October 23, 2023

5  out of  5
rating by Meg Boster
"I had a great experience here with the whole team which includes Keaton, Isaac, Charlee and Heather! Thanks so much for everything, they made the process so easy and were great at communicating with me!"
We responded:
"Meg, we thank you for the review. Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your experience!"
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Bri Hatfield

October 5, 2023

5  out of  5
rating by Bri Hatfield
"I called for a quote to insurance my camera Keaton was incredibly helpful and kind he answered all my questions and help me set everything up that day I was very pleased with my experience"
We responded:
"Thank you, Bri! We are fortunate to have hard-working team members, like Keaton, who do their best for their customers. Thank you for trusting us with your coverage needs!"
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Rick Amos

October 3, 2023

5  out of  5
rating by Rick Amos
"Thanks to Dan's team, especially Jake Nelson, for your outstanding service on my account. Lots of options for insurance, but I appreciate the personal service and attention to detail with regards to my insurance needs. Keep up the great work team!"
We responded:
"Thank you, Rick! We are fortunate to have hard-working team members, like Jake, who do their best for their customers. Thank you for trusting us with your coverage needs! Our office is here for you whenever you need us and is grateful you have chosen us to help secure what matters most."
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Sophia Swavey

September 21, 2023

5  out of  5
rating by Sophia Swavey
"Thanks to Keaton, I had a great experience!"
We responded:
"We are grateful for the amazing review, Sophia. Thank you for the praise for Keaton!"
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Isaac Eckert

September 21, 2023

5  out of  5
rating by Isaac Eckert
"I recently had a lemon of a truck and had to sell it back to the dealership, in the stress of that I had to find a new truck to purchase and get my insurance switched over before going to the dealership because they were 4 hours away. The only easy part of the situation was getting the insurance taken care of. I called into Dan’s office and Charlee was wonderful to deal with, she got the new information off the truck I was going to purchase and I had a binder and new ID cards in my inbox in under an hour."
We responded:
"Thank you for the review, Isaac! I'm very sorry to hear about the challenges you faced with your truck. I am very happy to hear that Charlee was able to assist you so efficiently! She is an important member of our team, and we value how much she cares about our customers. Your kind words about Charlee's assistance mean a lot! If you ever find yourself in need of assistance or have questions in the future, please don't hesitate to get in touch with us. Thank you for trusting us with your insurance needs!"
Profile photo of Dee Riz

Dee Riz

August 31, 2023

5  out of  5
rating by Dee Riz
"I purchased a new car and spoke with Heather. She was very pleasant and incredibly patient, going over various scenarios and discounts available to me. State Farm is blessed to have her!"
We responded:
"Dee, thank you for taking the time out of your day to leave us a review! We love hearing about how Heather provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Latrice England

August 10, 2023

5  out of  5
rating by Latrice England
"Isaac is the bomb! A certain insurance company who shall not be named was charging me way too much for what I needed. Isaac took the time to go through every detail of the policy and was able to save me ton of money. I switched immediately and couldn’t be happier with my decision!! Many thanks to Isaac for helping me out!!"
We responded:
"Reviews like this overjoy us, Latrice! Isaac is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Traena Bennett

August 4, 2023

5  out of  5
rating by Traena Bennett
"Isaac was extremely helpful. He helped me save money on my auto and mortgage, plus taught me about all the different life insurances. 10/10 recommend Isaac!"
We responded:
"We love seeing reviews like this, Traena! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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T Wharton

June 16, 2023

5  out of  5
rating by T Wharton
"Heather has an absolute dream of an insurance agent. She made the transition from our previous insurance incredibly easy. Definitely glad we went with State Farm."
We responded:
"Thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Heather cares a lot about our customers."
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Dorothy Walker

June 5, 2023

5  out of  5
rating by Dorothy Walker
"Very helpful and detailed. So glad I chose State Farm!"
We responded:
"Dorothy, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Jordan Voelkel

June 1, 2023

5  out of  5
rating by Jordan Voelkel
"Shelby was great in timely communications and providing different quotes based on my needs. Ended up saving a lot and getting better coverage. Thank you!"
We responded:
"Hi, Jordan! Thank you for the shoutout for Shelby! She is a vital part of the team and we appreciate how much she cares about all our customers."